Summary
The city replaced its retired reverse-911-style dispatch tool with Daupler, which texts all on-call crews at once and lets supervisors text residents back about water main breaks and other emergencies. Faster call-outs mean quicker response during storms and infrastructure failures.
At a glance
- Total mentions
- 1
- Last 30 days
- 0
Last discussed Jan 26, 2026.
Impact analysis
About $60,000 for the first year, with annual renewals capped at 5% increases — funded by the divisions that use it, not the IT budget.
Residents reporting water main breaks, sewer backups, and snow emergencies get faster, more transparent DPW responses.
Mentions & discussions (1)
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